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Impact Mapping

Session to introduce the practice of Impact Mapping, how we use them and show some examples of real Impact Map artefacts. This will also include facilitating a short exercise to build up an impact map (partially pre-baked) in the context of the exercises we're going to progress to in remaing days of the Enablement session.

Slides

The latest version of slides for the session are available here

Facilitation Materials Needed

  • Table groups of 4-6 people
  • Sticky notes (6 x 4 size of different colors)
  • Sharpie pens
  • Wall space to radiate the group impact map
  • Monopoly money for voting

Facilitation Guidelines

  • Present the slides to introduce Impact Mapping, what it is, why we use it and walk through the steps in how to use it
  • Present the residency examples provided in slides and encourage any Labs people present to talk about their experiences of using the practice
  • Kick off the interactive exercise:
    • As a class, put up the pre-baked Goal.
    • As a class, discuss and add the key actors (for To Do List management, we expect this to be something like "Do-er User", "Fellow Friends/Colleagues")
    • In table groups, capture ideas for impacts / behaviours we might want to achieve in a To Do Management solution.
    • As a class, go round and and capture all the impacts being careful to correct any "outputs" that have been written instead of "outcomes".
    • We anticipate participants will simply come up with a feature list of ToDoList Apps. We want to steer this into tangible outcomes such as:
      • Increase my throughput of things I need to do
      • Increase my productivity
      • Decrease my mental burdon
      • Decrease my wasted time changing between tasks
    • Go on to brain storm a list of deliverables that could help achieve the outcomes. Some pre-baked examples include:
      • Add things to do into a app list
      • Get reminded of upcoming todos via e-mail
      • Get reminded of upcoming todos via SMS
      • Get reminded of upcoming todos via IM
      • Get reminded of upcoming todos via Twitter
      • Share lists
      • Give tasks to others
      • Sync with other devices
      • Set priorities
      • Set due dates
      • Set repeats
      • Create lists within lists
      • Add tags
      • Search tasks
      • Save searches
      • Add location to tasks
      • See tasks nearby current location
      • Integrate with Gmail and Google Calendar
    • Talk about the process of voting to capture the impacts that stakeholders would like to invest in